Ixbetgame Terms & Conditions — Complete User Guide in Plain English

These terms and conditions apply to everyone who uses the ixbetgame platform — whether through the website, mobile app, or any other digital channel.

By registering or logging in to ixbetgame for the first time, you automatically agree to these terms. If you have any objection to any of the terms, we recommend not using ixbetgame's services.

These Terms & Conditions may be updated at any time. For significant changes, ixbetgame will notify members accordingly. We recommend checking this page regularly.

When registering on ixbetgame, you must provide your correct name, date of birth, and mobile number. Accounts created with false information may be suspended or cancelled by ixbetgame at any time.

Each person is allowed only one account. If multiple accounts are found linked to the same individual, all accounts will be closed and a separate policy will apply to any deposited funds.

• Keep your login credentials completely private — do not share them with anyone
• Using Another Person's Account Is Strictly Prohibited
• If you suspect your account has been hacked or accessed without authorization, contact ixbetgame support immediately.
• Use a strong password for your account security and change it regularly
• Keeping biometric login enabled provides an added layer of security for your account

Before processing a large withdrawal on ixbetgame, you may be required to complete an identity verification (KYC) process. This involves submitting your National ID or another accepted form of identification.

Ixbetgame currently supports deposits and withdrawals via bKash and Nagad. Additional payment methods may be added in the future and will be announced on the platform.

Ixbetgame ensures that withdrawals are sent only to the same payment account used for the original deposit. Transfers to third-party accounts are not permitted.

If a deposit doesn't appear in your balance due to a technical issue or banking delay, contact ixbetgame support with proof of the transaction and we'll resolve it as quickly as possible.

Once a bet is confirmed on ixbetgame, it cannot be changed. Please review your bet slip carefully before confirming.

If a match is cancelled or left incomplete, ixbetgame follows international betting rules to refund stakes or settle bets through an alternative method. The following rules apply in specific cases:

• A T20 match that has not completed at least 10 overs will be considered void and stakes will be refunded.
• If less than 90 minutes of play occurs in a football match, the bet is void — extra time is considered separately
• If a bet is confirmed during a live odds change, the odds at the time of confirmation will apply.
• If a bet is placed at an incorrect odds due to a technical error, ixbetgame reserves the right to void that bet
• If a leg in an accumulator is voided, it is settled at odds of 1.00

In any dispute regarding result settlements on ixbetgame, our decision is final. However, if you have a reasonable objection, you may submit an appeal through the support team and ixbetgame will review it.

Ixbetgame's bonus offers are designed to provide genuine value — but each bonus comes with specific conditions. Claiming a bonus without understanding these conditions may lead to issues when you try to withdraw.

Welcome Bonus: 100% bonus on your first deposit, up to ৳20,000. The wagering requirement for this bonus is 5x the bonus amount — meaning if you receive a ৳1,000 bonus, you must place bets totalling ৳5,000.

Additional conditions for bonuses:

• Only bets placed at minimum odds of 1.50 count towards completing the wagering requirement
• The wagering requirement must be completed within 30 days of receiving the bonus — the bonus will be cancelled if the deadline passes
• A new bonus cannot be activated while another bonus is still active
• Bonus balance cannot be withdrawn — it can only be used to place bets
• Ixbetgame reserves the right to modify or cancel any promotion

To ensure the fair and proper operation of the ixbetgame platform, certain activities are strictly prohibited. These restrictions exist to protect the interests of all members.

• Bonus Abuse: Claiming bonuses through multiple accounts or by providing false information
• Match Fixing: Attempting to unlawfully influence the outcome of any event
• Arbitrage Betting: Using multiple accounts on a single match to secure risk-free profits
• Automated Bot Usage: Placing bets or accessing the platform using automated software
• Fraudulent Payments: Making deposits using stolen or someone else's payment information
• Money Laundering: Attempting to launder illicit funds through the ixbetgame platform
• System Hacking: Attempting unauthorized access to ixbetgame's technical systems

If any of the above activities are suspected, ixbetgame will immediately suspend the account in question and launch an investigation. If the violation is confirmed, the account may be permanently closed and the collected information may be handed over to law enforcement authorities.

Ixbetgame reserves the right to suspend or close any account if:

• Evidence of a terms violation is found
• False information was provided during registration
• Evidence of operating multiple accounts is found
• The account has been inactive for an extended period (more than 12 months)
• Upon receipt of a directive from law enforcement authorities

Users may also request to close their own account at any time by contacting ixbetgame support. ixbetgame respects this decision. Any real-money balance remaining at the time of closure is withdrawable, but any bonus balance will be forfeited.

Ixbetgame believes betting should be purely for entertainment. To ensure it never becomes a source of financial or emotional distress, we have put protective measures in place.

• Set your own daily, weekly, or monthly deposit limits — manage them directly in your account settings
• Temporary break (from 7 days up to 6 months) — your account will be inaccessible during this period
• Permanent self-exclusion — once applied, it cannot be reversed before the pre-set period ends
• Reality check notifications — the app will remind you after you've been playing for a set period of time.
• Easy access to betting history and loss statistics
• Our support team is trained to identify problem gaming and is available around the clock.

For more information on Responsible Gaming, visit ixbetgame's Responsible Gaming View page.

Your personal information on ixbetgame is fully protected. The name, address, mobile number, and payment details you provide during registration are used solely for account management and processing transactions.

Ixbetgame does not sell or transfer your personal information to any third party. However, information may be shared in the following circumstances:

• In response to a valid request from law enforcement authorities
• Information required for payment processing is shared with bKash/Nagad.
• To verified partners assisting in fraud investigations

For more information, visit ixbetgame's Privacy Policy Read the page.

If you have any questions or disputes regarding ixbetgame's Terms & Conditions, please contact us:

• Live Chat: Available 24/7 on the ixbetgame app or website
• Email: support@ixbetgame.best

Ixbetgame is committed to resolving all disputes fairly and as quickly as possible. Once a complaint is submitted, an initial response will be provided within 72 hours.

If any part of ixbetgame's terms and conditions conflicts between the Bangla and English versions, the Bangla version shall be considered final — as this platform is built primarily for the people of Bangladesh.